I am a highly creative and skilled leader of technology teams with a solid background in software architecture, development and product life cycle looking to lead a talented team of IT professionals and build refreshing and innovative technology solutions.

Summary of Qualifications

• Effective manager and leader of technical teams (systems engineers, architects and developers), projects and products
• Experienced with guiding organizations through system overhauls, redesigns and migrations
• Thirteen years developing commercial and enterprise applications using Borland Delphi, four years developing websites in PHP and three years developing with MS .NET and MS technologies.
• Strong knowledge of object-oriented design and development and service-oriented architectures.
• Well versed in a variety of database systems including four years of MS SQL Server (2000, 2005), four years of mySQL and eight years of Advantage Database Server.
• Well versed in a variety of system APIs and protocols
• Excellent communicator with strong technical and creative writing skills, public speaking and presentation skills.  Comfortable communicating, interpreting and implementing end user requests, as well as gathering business requirements and preparing function software requirements and design documentation.
• Strong business acumen and knowledge of core business disciplines such as accounting, marketing and project management.

Technical Expertise

Languages & Formats

C#, PHP, Object Pascal, SQL, JavaScript, HTML, XML (RSS)

Databases

MS SQL Server 2000/2005, MySQL 3.x-5.x, Advantage Database Server (ADS), MS Access, ODBC

APIs & Protocols

Win32, .NET, OLE, COM, DOM, ISAPI, AJAX, SOAP, REST, MAPI, Internet protocols (POP, SMTP, HTTP, TCP/IP)

Concepts

Object Oriented Design and Programming, Service Oriented Architectures, n-Tier design, web services and application development, reporting, multi-threading, networking, component design, DLL development

Software

Visual Studio 2003 & 2005, Borland Delphi, Crystal Reports, MS Dynamics CRM 3.0, MS BizTalk Server 2006, MS Dynamics GP, MS Dynamics eConnect, Visual Source Safe, MS Office SharePoint Server, MS Project, MS Office, Adobe Photoshop

Systems & Hardware

Windows, DOS, Mac OS 7-10, Unix/Linux (Ubuntu), Wintel-based PCs, Macintosh

Professional Experience

Undisclosed Company

April 2003 – Present

IT Director – October 2008 – Present
Director of Enterprise Architecture – June 2007 – September 2008
Interim CIO, Oct. 2006 – Mar. 2006
Director of Applications Development, Dec. 2005 – May 2007
Manager, Applications Development, Jan. 2005 – Nov. 2005
Sr. Programmer/Analyst, Apr. 2003 – Dec. 2004

I most recently served as the Director of the Enterprise Architecture team where I led three architects (software, data and systems) through the design and oversight of software, hardware and network system implementations.  My responsibilities included design and documentation of all new software/hardware systems, due diligence on new technologies, products and vendors, feasibility and estimates of new projects, budgeting for IT department and mentoring and guidance to other IT teams.

Recently, my Architecture team completed design and implementation of a MPLS network (Cisco hardware, connecting three locations), fully redundant and high-availability data center, enterprise storage solution (Network Appliance), virtualization strategy (VMWare ESX and Lab Manager) and new enterprise-wide software systems incorporating Microsoft-based technologies:  Dynamics CRM 3.0, Dynamics GP 10.0, MOSS 2007, BizTalk Server 2006 R2, Scribe Insight, SQL Server 2005, SQL Reporting Services, SQL Integration Services, BusinessObjects XI, MSMQ, custom .NET Web Applications and Web Services.

I led a small IT team through a discrete and sensitive four-month outsourcing project that required substantial data transmissions and integrations with a new partner to replace 100-person call center.

Prior responsibilities include Interim CIO for nearly six months (responsible for leading the IT department through a transition to a new CIO) and Director of Applications Development (managed a team of six (6) programmers, a data architect and a report analyst).  Prior accomplishments include:

• Designed, supervised the development and managed roll-out of a sales portal web application used by over 3,000 branch account executives for Wells Fargo US, Equity One and HSBC Canada.
• Designed and developed an accounts receivable integration between in-house software and MS Dynamics GP accounting software using eConnect and Visual Studio 2003 (C#).
• Designed and developed recurring credit card processing system and API using Delphi, web service written in .NET (C#) and integration with CyberSource credit card processor.
• Designed and developed a member-facing web portal and shopping cart environment allowing members to update profile, view plan-specific details and order membership materials.
• Designed and developed a full-cycle recruiting/management system used to build multiple networks of tow facilities across the US and Canada. The system features customizable recruiting process and tracking with automatic follow-up generation, simple one-click process completion, document merging and archiving, e-mail and fax integration.
• Redesigned inventory system in MS Dynamics Great Plains accounting software based on membership plans, languages and states of availability allowing for easy integration into in-house ordering system and servicing application.
• Integrated phone system with call center application for caller-id and automatic member identification.
• Developed dispatch system with comprehensive tow facility searching by region, service needs and network rankings, sorting results by distance and ETA using internet-based mapping systems.

Undisclosed Company, Lake Mary, FL

1999 – 2003

Freelance Developer

Designed and developed (using Borland Delphi 5 and ADS) a sales guide tool for use by corporate sales forces.

• Designed and developed Internet Explorer-based sales guide that reads HTML and related images, spreadsheets and PowerPoint presentations from an encrypted database (using ADS local-mode) and displays them in a customized browser.
• Developed a supporting application that creates the guide’s database by scanning a directory of HTML files, parsing the HTML, adding related links, encrypting the files and adding them to the database.
• Lucent Technology and BellSouth used the tool.

Undisclosed Company, Orlando, FL

Jan. 1998 – July 2002

Vice President, Jan. 2001 – July 2002
Vice President of Development, Apr. 1999 – Dec. 2000
Programmer, Apr. 1998 – Mar. 1999

Responsible for overseeing company’s daily operations including accounting, development and technical support. The company develops, supports, markets and sells an automated case management software system for the legal industry

• During four-year tenure at company, annual revenues increased from $250,000 in 1998 to $750,000 in 2002.
• Managed data conversion processes and contract programmers.
• Designed and developed, using Borland Delphi 5 and ADS (SQL), a complete re-architecture and redesign of the software, version 4.0. The software features an end-user customizable relational database, end-user customizable graphical user interface, DLL plug-in architecture, Outlook-like scheduling and reminder system, instant messaging, MAPI e-mail, OLE automation of document merging with MS Word and Corel WordPerfect, document and file tracking and customizable user and group level security
• Developed an end-user SQL-based reporting tool using Borland Delphi 5 and ReportBuilder Pro 5.5.
• Developed an end-user interface tool that allows drag-and-drop creation of interfaces.
• Developed two-way calendar synchronization between Prevail and PalmOS compatible PDAs.
• Designed corporate and product web site
• Performed data conversions from a myriad of database types (MS Access, Clipper, FoxPro, TopSpeed, C-Tree and custom ASCII databases) to ADS.
• Responsible for technical documentation and product’s instruction manual.

Education

University of Central Florida, Orlando, FL

1995 – 1998

Computer Science (did not complete)

Classes included Computer Science I-III, Discrete Structures, Unix, Pascal, and Calculus.